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Work with next level user (EDSD02301)

Related topics

This panel is used to accommodate for the promotion and escalation of messages in DC1 Alert Management. It is from here that next level users are selected – and thereby connected to a user on the higher level – allowing them to receive messages that have been promoted or escalated.

Options

Select Select this option for one or more users that you want to select as next level users.
Deselect Select this option for one or more users that you want to de-select as next level users. Only those users that have been previously selected can be de-selected.

Function keys

All/Selected Toggle between viewing all users and only those that have been selected as next level users. The panel sub-heading indicates the selected view mode.

Selection fields

User
Displays the selected higher level user to whom one or more of the users listed on the panel can be added/de-selected as next level users.

User
This column lists all users from Work with signatures, if you are in All mode. In Selected mode, only those users that have been selected as next level users are listed.
Description
This column lists the names of the users listed in the User column.
Selected
Indicates if the user is selected as a next level user.