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The EANway process flow


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The following is a brief description of the EANway process flow:

The customer (retailer) sends cross-dock and direct-to-store orders which are identified by the customer purchase order (CPO). The supplier receives these orders and then returns the acknowledgement of the received orders normally within 24 hours. If the stock, indicated in the CPO, is not available in full quantity with the supplier, or if there is an error in the sent data, then the customer re-sends the corrected orders with revised quantities and breakdowns by stores.

The supplier processes the orders within the specified date, packed and labelled by store. The goods are scanned into cartons with an accredited scan packing solution. The carton is then closed and the SSCC label is produced and applied on the carton. Alternatively, suppliers may have their own certified pick automation system.

After this is done, the supplier sends the ASN to the customer before the physical shipment of goods. The customer scans and matches the receipts with the ASN and pays the supplier electronically based on the matched data.

The following describes the EANway process broken down in steps:

  1. The customer sends the CPO to the supplier electronically through the EDI method.
  2. The supplier, upon receipt of the CPO, sends the purchase order acknowledgement (POA) to the customer through DI.
  3. The supplier sends the pick instructions to the warehouse.
  4. The GTIN:s are picked and scan packed in the cartons which are marked with SSCC labels.
  5. The despatch advice is then sent by the supplier to the customer informing that the ordered goods are ready to be shipped, or have already been shipped.
  6. The goods are delivered and unloaded. The SSCC labels on the cartons are scanned. The received goods are confirmed at the customer end.
  7. The customer created invoice is sent to the supplier and the supplier is paid as per the invoice through Electronic Fund Transfer (EFT).