Related topics
On this panel you decide which resolution codes should be used as a response to the selected request code. To make a code available you activate it. A resolution code may also be selected as a default. If a default value is defined then it will be assigned to all transactions requiring the selected request code.
Options
Activate | Select this option to activate a record. |
Inactivate | Select this option to deactivate a record. |
Set as default | Select this option to set the default value of the record. |
Selection fields
- Request code
- Displays the request code you selected to work with.
- Resolution code
- This column lists the existing resolution codes.
- Description
- Displays a description of the related resolution code.
- Available
- Indicates if the related resolution code is activated meaning it is available for the request code you are working with.
- Default
- Indicates if the related resolution code is set as default for the request code you are working with.