Service objects The creation and maintenance of service objects includes the object warranty information, preventive service information, configuration information, and history information.
Service agreements The creation of the service agreement, invoicing the agreement fee, and agreement price calculation are included. Also, it describes how to connect several customers and objects to the same agreement.
Service kits Service kits are used for various functions throughout the service system; for example, recommended material to be used for the service, and instructions about what needs to be done.
Service order quotations The creation of service quotation, and how to copy the service quotation to the service order.
Preventive service in DC1 Service The process of creating preventive service orders, either directly or through a preventive service order suggestion.