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  13. Cancel a part of...

Cancel a part of or the entire quantity on a confirmed pick list

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Note: Cancellation of a part of or the entire quantity on a confirmed pick list is not allowed for backlogged lines, credit orders, service orders, MDC orders, IRO, and invoiced orders.

The following two routines are available:

  • Work with pickings
  • Pick confirmation flow

Click that applicable for the instructions.

Via the Work with pickings routine

  1. Select the Work with pickings menu item.
  2. You access the Work with pickings, Pickings view. (You can configure any other view to be the default view when you first access this routine by clicking the View control function key and selecting that applicable in the Start view field.) The warehouse defined for your user profile is defaulted if defined there. If a warehouse is not defined for your user profile, then the main warehouse from the DIS control file is defaulted. You can change to another warehouse by clicking the Select warehouse function key. Set the Confirmed flag to YES to display the confirmed pick lists. Highlight the applicable confirmed pick list and then right-click and select the Cancel option.
  3. You access the Work with pickings, Lines, Cancellation panel.

    Non-serial/batch/DC1 Warehouse Management item
    If the quantity to be returned for a non- serial/batch/DC1 Warehouse Management item is less than the picked quantity, enter the quantity that is to be returned in the Return qty field and click the Confirm function key. Alternatively, click the Full cancel function key to return the entire picked quantity. If Lost sales tracking is activated, you will be prompted to enter the reason for the lost sale.

    Serial/Batch/DC1 Warehouse Management item
    Highlight the applicable item and then right-click and select the Details option.

    You access the Work with pickings, Detail lines, Cancellation panel. If the quantity to be returned is less than the picked quantity, enter the quantity that is to be returned in the Return qty field and press OK. You will return to the Work with pickings, Lines, Cancellation panel where you click the Confirm function key. Alternatively, click the Full cancel function key to load the entire picked quantity into the Return qty field, and then press OK to return to the Work with pickings, Lines, Cancellation panel where you click the Confirm function key. If Lost sales tracking is activated, you will be prompted to enter the reason for the lost sale.

Via the Pick confirmation flow routine

  1. Select the Pick confirmation flow menu item.
  2. You access the Pick list confirmation panel. Enter the confirmed pick list number, set the Cancel flag to YES, and press OK.

    Non-serial/batch/DC1 Warehouse Management item
    You will access the Work with pickings, Lines, Cancellation panel. If the quantity to be returned for a non- serial/batch/DC1 Warehouse Management item is less than the picked quantity, enter the quantity that is to be returned in the Return qty field and click the Confirm function key. Alternatively, click the Full cancel function key to return the entire picked quantity. If Lost sales tracking is activated, you will be prompted to enter the reason for the lost sale.

    Serial/Batch/DC1 Warehouse Management item.
    You will access the Work with pickings, Detail lines, Cancellation panel. If the quantity to be returned is less than the picked quantity, enter the quantity that is to be returned in the Return qty field and press OK. You will access the Work with pickings, Lines, Cancellation panel where you click the Confirm function key. Alternatively, click the Full cancel function key to load the entire picked quantity into the Return qty field, and then press OK to access the Work with pickings, Lines, Cancellation panel where you click the Confirm function key. If Lost sales tracking is activated, you will be prompted to enter the reason for the lost sale.

After update

After entering and updating the quantities decreased or returned in full, the following happens:

  • When part of line quantity is returned, a new order line in status 20 is created with that quantity.
  • When there has been a full return of the order line, the order line is set back to status 20.
  • Returned quantity will increase Reserved quantity for warehouse.
  • When part of the line quantity is returned, the quantity on the inventory transaction is decreased. Transaction is removed if there has been a full return.
  • Batch removed from order line.
  • Serial number removed from order line and updated as being in stock again.
  • For a DC1 Warehouse Management item, the customer return location is suggested for the returned quantity.

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