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The purchase order acknowledgement (POA) is a confirmation of a purchase order. The document is sent in the EDI (Electronic Data Interchange) format to your customer.
The POA document is not a mandatory EANway document. Different trading partners have different requirements regarding how and when the document is to be sent. This is controlled by the format defined in the POA model field for the trading partner. Some trading partners require the POA to be sent on exception when there is either a price or stock availability problem with the customer purchase order (CPO). If there are no such problems, the POA will not be sent. Other trading partners require a POA to be sent for each and every CPO received by the trading partner and that the order is classified according to the following:
- Acceptance of CPO
- Acceptance of CPO with changes
- Rejection of CPO
Where the CPO is accepted, only header details are to be sent in the POA. Where there is an exception at line level, the header details are to be sent, as well as the details of the changed and rejected lines.