Processing a CPO

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When an electronic customer purchase order (CPO) is received in DC1 it is processed through various stages. All these stages refer to the series of validations that are performed. After a CPO is successfully validated, it is converted into a sales order.

A step-wise description of the process is as follows:

  1. After an electronic order is received, the system checks whether the order is an EANway order. If YES, then EANway files, CPO header and lines are created. The flow log is updated for CPO creation.
  2. The EANway order is then validated.
  3. If an error/issue is not found, then the processes listed below occur:
    • A sales order is created for the CPO.
    • The EANway status and flow log is updated.
    • The system then checks whether an automatic purchase order acknowledgement (POA) is required or not. If NO, the process ends. If YES, the POA is generated and the flow log updated.
  4. If an error/issue is encountered, then the below listed processes occur:
    • The EANway order is held, the flow log is updated and an alert is generated.
    • The system then checks whether an automatic POA is required or not. If NO, the held EANway orders are processed and validated again. If YES, an automatic POA is generated and the flow log is updated. The held orders are then processed and validated again.