About despatch advice

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The despatch advice is the information created by a supplier to the buyer that the ordered goods are ready to be shipped, or have already been shipped. It is also known as the despatch note.

The despatch advice message enables a supplier to communicate to a customer the contents of a delivery which includes items from either a single order or a number of orders. The message lists only those items from referenced orders which are being delivered in full or in part in the delivery in question.

A delivery is taken to be a number of items which are despatched as a single consignment to a single delivery address. If the order specified “split deliveries” to a number of different delivery addresses, then there will be a separate despatch advice for each delivery address. Furthermore, the despatch advice may be used to indicate the despatch of goods being returned by the receiver.