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  7. Recommended kit enquiry (SOR14001)

Recommended kit enquiry (SOR14001)

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This panel displays all the recommended kits in the system. Recommended kits are used to define which items (spare parts and service items) that are recommended to use when servicing the object(s) to which the kit is assigned. When entering a service order, the system will automatically create order lines for the items included in a recommended kit assigned to an object.

Options

Assigned items Select this option for the kit for which you want to view assigned (connected) items.

Selection fields

Recommended kit enquiry (SOR14004)

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This panel is used to display the contents of a kit. The kit contains information about the (user-defined) service codes as well as the charging methods. In addition, the kit contains a set of spare parts and service items. When referring to a kit on the job header on a service order, the system will retrieve the information defined in this file to the order job and to the order lines. Finally, the kit may contain text describing what type of actions that need to be taken for a given problem.

Options

Structure Select this option for the part number(s) that you want to view the part number structure (a general order structure) for.

Note: The options are only displayed if the sub-heading on this panel is Details.

Function keys

Assigned item enquiry Access the Assign item to kit enquiry.
Text Display text.

Note: The function keys are not displayed if the sub-heading on this panel is Details.

Kit
Description
Service code 1 – 4
The lead text displayed for these four fields depends on the text defined for the corresponding service code in the Service code table. If the fields are completed, the values entered will be defaulted to service orders on which this kit is defined.

Charge method

The fields below denote how parts and service items are to be charged.

Parts – fixed pr
Indicates if the spare parts included in this kit should be charged according to a fixed price when the kit is used on a service order. If set to YES, the recommended quantity defined in this file will be suggested as the quantity to charge. If set to NO, the actual quantity, meaning the actual quantity used when objects are serviced using this kit, will be suggested as the quantity to charge.
Service – fixed pr
Indicates if the service items included in this kit should be charged according to a fixed price when the kit is used on a service order. If set to YES, the recommended quantity defined in this file will be suggested as the quantity to charge. If set to NO, the actual quantity, meaning the actual quantity used when objects are serviced using this kit, will be suggested as the quantity to charge.
Recommended item
Displays the item included in this kit.
Description
Displays the description of the item included in this kit.
Qty
Displays the recommended quantity of the item in this kit. If the unit is equal to the D/E-unit for the item, this quantity could display two units in the same quantity field. The partial units could be displayed with decimal positions for the Display/Entry unit or by a dual display/entry of both the Display/Entry unit and the Stock unit separated by a user-defined delimiter. See About display/entry unit handling for more information.

Recommended kit enquiry (SOR14007)

Related topics

This panel displays information of the item included in the kit.

Item
The code from the Item file indicates the spare part or service item to be included in the kit.
Quantity
Displays the quantity recommended of the kit. If the unit is equal to the D/E-unit for the item, this quantity could display two units in the same quantity field. The partial units could be displayed with decimal positions for the Display/Entry unit or by a dual display/entry of both the Display/Entry unit and the Stock unit separated by a user-defined delimiter. See About display/entry unit handling for more information.