Some customers require that they receive notification, via a phone call, before an order on an automatically created outbound shipment is picked and ultimately departs, allowing them to make additions to the order should the need be. This functionality handles this kind of notification service. The customer decides at what time and how often they want to be notified.
This functionality requires that the WAKEUP (Wake up call interface) function is activated in the Function control file. When the system is set up with the necessary parameters, and the data queue is activated, the routine runs by itself, checking the outbound shipments that are scheduled to depart per day and the customers holding the Wake up parameter. It creates records in the Wake up interface file, denoting which customers should be contacted and when, which can be viewed via the Wake up call enquiry.