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Print unfulfilled supply information on order documents

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Information regarding any items not supplied to the customer can be printed on the following external documents.

  • Sales order confirmation
  • Pick list
  • Transport note
  • Invoice
  • DI-documents (ORDRSP, DESADV and INVOIC)

The source for this unfulfilled supply information can be because of any or all of the following:

  • Lost sales statistics
  • Alternative supply source (i.e. dispatch from other warehouse than requested)
  • Lines to be delivered later

Set up prerequisites

Table/File To do
DIS control file, Unfulfilled supply panel These are the control fields. Define for each document which of the following unfulfilled supply information should be printed:

  • Lost sales statistics
  • Alternate supply source (not applicable for Order confirmation)
  • Delivered later (not applicable for Order confirmation)

The Consider req date field denotes what lines “to be delivered later” should be included on the printout. If this field is set to YES, dispatch date must be later than requested date to be seen as “To be delivered later”. If this field is set to NO, all lines with status less than or equal to 30 are to be seen as “To be delivered later”, regardless of requested date.
Lost sale reason table If you want lost sales statistics to be printed as part of the unfulfilled supplied information, set the Print unfulfilled field to YES for the applicable reason code.

By default, the Unfulfilled supplied heading will be printed. You can define your own heading that you want printed instead. To do this, enter the applicable heading in the Reason, unfulfilled field.
Business partner file, Customer file panel Set Unfulfilled supply to YES if the customer wants this information. This controls whether it is printed or not on the documents defined in the DIS control file.

If, for example, this information should be printed on the Transport note, the “normal lines” are printed first. At the end of the printout the Not supplied items, Delivered later and/or Alternate supply heading will be printed together with appropriate information.
Sales order header You can override the customer file setting on this level. Set the Print unfulfilled supply field to YES if the information should be printed. This controls whether it is printed or not on the documents defined in the DIS control file.

If, for example, this information should be printed on the Transport note, the “normal lines” are printed first. At the end of the printout the Not supplied items, Delivered later and/or Alternate supply will be printed together with appropriate information.

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