You can cancel a settlement for a payment:
- which has been settled manually,
- by using the document type and number,
- by using the bank reference number, or
- by a list of documents (invoices).
The procedure is the same.
- Follow the instructions in Enter a payment and settle it manually.
- On Work with transactions in voucher, select the transaction for which you want to cancel a settlement and click Change.
- You access the A/R payment panel. The fields on this panel are disabled for input as the payment has already been settled. To cancel the settlement, click Fnc list and select Cancel settlement.
- You access Confirm settlement cancellation. Click Cancel settlement to confirm.
- The settlement for the A/R payment is cancelled and you access the A/R payment panel. You can now edit the payment data as the settlement has been cancelled and re-settle the payment. Exit the routine.
Related topics
- About the Open batch environment
- About entering payments manually in the Open batch environment
- Enter a payment and settle it manually
- Enter a payment and settle it with a document identified by its type and number
- Enter a payment and settle it with a document identified by its bank reference number
- Enter a payment and settle it with a document identified either by its number, by its type and number, or its bank reference number
- Enter a payment and settle it with a document identified by its type and number when “Init from existing” is YES
- Enter a payment and settle it with a document identified by its bank reference number when “Init from existing” is YES
- Enter a payment and settle it with a document identified either by its number, by its type and number, or its bank reference number when “Init from existing” is YES
- Enter a cash book transaction manually
- Enter sundry debtor information for a payment
- Change sundry debtor information for a payment
- View documents used to settle an A/R payment
- View settlement data of a settled A/R payment
- Enter a payment for a voucher with a pre-defined voucher amount
- Enter a payment with contra accounting defined on voucher level
- Enter a payment with selection of documents to settle