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Correct transaction related errors in a batch

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The following describes how to correct transaction related errors in a batch. Even after the transaction has been successfully created based on the interface data, there may be errors in the transaction related to the settlement, document balance or sundry debtor information. Such types of errors do not stop the interface transactions from being created successfully, but need to be corrected.

  1. Select the Work with open batches menu item.
  2. You access the main panel. The batch error codes are displayed in column Er. During the loading process if there are errors in the payment, then the batch error code is set to E2 (Other error) which indicates that no errors are found in the interface vouchers, but an error exists for a batch voucher.

    3. All the errors in a batch should be corrected before it can be successfully updated. To correct the errors, select the batch and click Vouchers.

  3. You access Work with vouchers in batch. If the interface data for the voucher has been successfully loaded, but the batch transactions are in error, this is indicated by error code E2 (Transaction error). To correct the errors click Transactions.
  4. You access Work with transactions in voucher. The panel displays that the transaction is in error indicated by indicated by error code E (Error) (settlement, balance or sundry information related). To correct the error, click Change.
  5. You access Work with transactions in voucher, A/R payment. A message is shown describing the transaction related error. To register or to correct the sundry debtor information, see Change sundry debtor information for a payment.

    6. After correcting the errors, click Back to access Work with transactions in voucher.

  6. You access Work with transactions in voucher. On this panel there are no errors related to the A/R payment. Status 1 (Created) indicates that the transaction is successfully created based on the interface data. The error code is blank meaning that the transaction is error free. Exit the routine.

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