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  11. Configure shipment tracking

Configure shipment tracking

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Most shipment agents today provide Internet services that allow you to track the current location of your goods at any given time. The shipment tracking feature in NetStore allows you to build a URL, thereby creating a shipment tracking link on the Sales order line details page. Clicking on this link will give you up-to-date information about the current location of your goods.

Prerequisites
To build the URL you need:

  • The URL from your shipment agent.
  • The referencing variable to your goods – you can use values from your order line to provide more specific information in this URL (e.g. Shipment marking, Route, etc.). You can use any of the variables supplied and put it in any position within the URL.

When the Sales order line details page is created, the variable(s) in the URL will be replaced by the real value(s) from the order line. If shipment tracking is possible, a link will be shown on the Sales order details page.

  1. Click Others.
  2. Click Shipment tracking.
  3. Select the applicable Shipment agent by clicking the icon next to the name.
  4. You access the Shipment tracking parameter window:

    5. Panel image

    Complete the following fields:

    URL
    Enter the applicable URL. This should include the address to your shipment agent and the referencing variable to your goods (see list of supported variables at the bottom of the window).

URL example:

http://shipmentagent/tracking/shipmentid =

The components of this string are:

http://shipmentagent/tracking/ = the address to the tracking service, allowing you to access your shipment agent’s tracking site.

shipmentid = : the variable that your shipment agent requires, directing the user to the specific shipment.

Variable is mapped to the Shipment marking field. When the Sales order line details page is created, then is replaced with the real value of the Shipment marking field.

Real URL:

http://shipmentagent/tracking/shipmentid = 1115888

where 1115888 is the value of the Shipment marking field in your order line.

    Image name
    Enter the name of the image file that will appear on the Sales order details page.

Click OK.

Application log files

NetStore Backoffice currently logs the following, if it occurs:

Note: The functionality might be extended in the future.

  • Customer missing = The user account is connected to a non-active customer.
  • Price missing = Price parameter combinations for an item does not have a price.
  • Empty data restriction = the Data restriction restricts all possible values. For example, if you search on items and all available item groups are restricted, then the search will always result in zero hits, regardless of the search.

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